WHAT CLIENTS SAY
"Over the years I have become very skeptical about coaches. But Lisa Marshall and Marsha Shenk proved to be those few exceptions to the rule. In a very short period of time both have been critical in providing me with insights and concrete managerial tools to trigger a profound change in a department that for a very long time has been performing "business as usual".
After a two-day memorable retreat, they have turned around the way I relate to my staff, significantly improving the employee climate at my department. Their commitment and quality time devoted to the client is something that I have not seen in my entire career. But beware: Lisa and Marsha say it as it is, even if it hurts, and be prepared to work very hard."
Pablo Halpern, External Affairs Advisor
Inter-American Development Bank
"I was fortunate to have been introduced to Marsha at the infancy of my elevation to Chairman and CEO. The combination of Marsha's Accountability Model, and her expert use of Game Theory transformed my leadership style to one that has put Unit 7 back on track to increased revenue and profitability, has dramatically improved our talent empowerment and satisfaction scores, and has given me the clarity to make much better choices for the people I select to join my leadership and senior management teams.
Marsha has also been invaluable in helping Unit 7 regain relevancy and differentiation in a marketplace that struggles with increasing levels of commoditization and a parity worldview.
Simply put, Marsha's approach works. Make a promise to yourself to trust her, and you will be amazed".
Loreen Babcock, Chairman/Chief Executive Officer
Unit 7
"I was introduced to Marsha when my team was at an impasse with a very important stakeholder and we could not find common ground or a way forward. The problem was impacting the relationship as well as staff morale. Marsha gave us an approach, and the tools, to get past this issue, and then used the same approach to move the group forward from 'good to great' in many other areas. Her personal experience and knowledge was invaluable".
Kevin McCabe, EVP
Wells Fargo & Co
"As a Creative I was very skeptical of Ms. Shenk's techniques - too rigid for my creative disposition. It would no doubt inhibit my creativity. Man, was I in shock. All of the tools actually made me more creative. It set me free of ambiguity. Details were made obvious. Everybody's role is clear. This freed my mind to focus on coming up with ideas and not worrying about who's responsible for what and when. Wish I knew Ms. Shenk 20 years ago."
Joe Cupani, EVP Chief Creative Officer
Unit 7/Omnicom
"Recognizing the obstacle is two-thirds of the solution. Marsha has an uncanny way of transforming a complicated situation into a simple solution, thereby removing the roadblocks to progress. She is able to see the 'mountains' as 'molehills'".
Kevin Pickhardt, CEO
Pharos Systems
"I have been a member of a management team under the guidance of Marsha for four years - a team of new and established senior managers. Little did I know when first introduced that business anthropology could be so powerful in the hands of a skillful teacher. It doesn't immediately strike you because of startling insight but in quiet revealing over time and a team working consistently well."
Geoff Shaw, Co-founder
Pharos Systems
"The biggest benefit that has come from my work with Marsha is that she has led me to recognize where I am a virtuoso, and can add extraordinary value for clients. This has allowed me to build relationships with those clients where I can be most effective, therefore providing better service. Now I seek clients that meet our level of integrity and moral fiber and I am able to let go of the clients that don't meet these criteria. Working with Marsha has helped me improve my skills as a leader inside my own organization as well as in the marketplace."
Michael Colton, CEO
IRM International
Houston, TX
"When I first started working with Marsha Shenk, our team was dysfunctional, but filled with individual high performers. Marsha helped the group focus on team objectives and applying newly acquired skills.
I have enjoyed seeing the team (including me!) go from anxiety to anticipation to high performance. We surpassed our objectives and created products that remain globally profitable."
Monica E. McCandless, VP & General Manager
Public Sector Industry Solutions
Xerox Corporation
"Marsha has a unique ability to zero in on the issue and help me identify barriers to being effective. Then I'm able to go into action and it seems easy and powerful.
She consistently brought me to focus on the big value I can deliver. I've moved from being risk-averse to being oriented to Ð and effective at - organizational thriving."
Sue Hruby, Vice President
Citigroup Global Technology Infrastructure
